JOB DESCRIPTION

Account Manager/Dispatcher

Execute sales strategy, initiate contact with existing and potential customers, identify needs of the potential customer and pitch the appropriate products to them.

Essential Responsibilities
  • Supervise, dispatch and coordinate the tasks of Field Service Engineers and the imaging centers.
  • Effectively coordinate and schedule field technical service activities and resources to ensure customers expectations and commitments are met
  • Provide support to customers for emergency situations and communicate with emergency dispatch when necessary
  • Serve as the main point of contact for all service customers and ensure that expectations are met
  • Make sure all service requests and dispatches are well documented, coordinated and prioritized and organized for review and follow up when necessary
  • Develop work schedules according to workloads
  • pdate and maintain all call handlings and special service process documentation and follow processes to maintain quality completion of work
Competencies
  • Business acumen
  • Communication skills
  • Driven and motivated
  • High level of attention to detail and thoroughness
  • Ability to work in a fast-paced environment with a high sense of urgency
  • Team player!!!!!
Education and Experience
  • High School Diploma or GED equivalent
  • College Degree preferred
  • Sales experience preferred

Apply for this position.