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626 Service Request Process:

Complete this form to request service and your assigned dedicated Customer Success Team at 626 will ensure you receive the support you need.

Step One:

Submit a service request online or email us with the same details requested on the form.

E: Service@weare626.com
Step Two:

Your assigned dedicated Customer Success Manager will review your request and assign the most qualified Field Service Engineer (FSE) based on the details you provide.

Step Three:

Your CSM will keep you informed throughout the event:

- Estimated arrival time of FSE
- Confirmation of arrival
- Diagnosis updates
- Service Completion

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